Author: John (Page 8 of 19)

Bookstore Keys: How Great Things Happen at Lemuria

This time of the year bookstores are visited by publisher sales representatives to sell the next season’s books, now mostly May-September. While trying to figure out the present book business upheaval, I ask myself this question: Is the publisher going to support independent book selling? I feel that the publisher might actually need good independent bookstores now, perhaps more than anytime since the 80s.

The publisher sales rep is the independent’s voice to the publisher and that same rep is the publisher’s voice to the bookstore. Now more than ever, this role is important. Last week, I worked with Liz Sullivan, our very fine Random House rep. (One of three–their other great reps are Toni Hetzel and Sarah Nasif.) We discussed her value as the link in helping the independent bookstore make judgments that affect both sides drastically, especially in using the art of selling to prevent costly mistakes for both her concerned customers–bookseller and publisher.

Think about the concept of the publisher’s sales rep as a publisher’s customer. I think it’s an interesting idea. (The publisher must sell the sales rep good books at a sales conference so the rep can pass the correct knowledge on to the bookstore.)

Rodney Crowell kicked off his bookstore tour in January for Chinaberry Sidewalks at Lemuria. Made possible by Liz’s savvy match-making of bookstore to author, Lemuria’s community of readers were captivated at the event.

Most Lemuria customers are unaware as to how much a good sales rep affects our local community’s reading. Her association with Lemuria affects Lemuria’s association to Jackson’s readers. Liz’s behind the scene work affects the authors and the inventory quality for which you the reader get to choose from and experience first hand. Liz’s job is to inform us of the best books for Lemuria and our job is to present them to you. Working together, our job is one of editing to bring a great selection of books to you, our readers.

Liz encouraged us to read The Invisible Bridge; Lemurians and customers will attest that this was a wise choice. Invisible Bridge is still one of our most popular books in the fiction room. We wrote more than one blog for this one, but here is one.

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The point of all this is to make you aware of how valuable the publisher is in enabling the bookstore to survive and create a joint identity for reading in their local communities. Lemuria is fortunate in that we get to “make” books; sometimes Lemuria is the first step in introducing many authors not only to Jackson but also to our region. We want Jackson and Mississippi to continue to be a hot bed for literary events, magnetizing our region with the best books for each season. Why shouldn’t great writers and great books evolve out of Mississippi?

Lemuria’s close work with Random House/Crown enabled Mississippians to get the most out of this important book with our sneak previews and events with Curtis WilkieZeus was one of six books we worked on with Random House to secure for our First Editions Club 2010.

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Another question I ask: Where would e-reading books be if authors, reps, publishers and bookstores were not in sync and vital? E-books could be the best invention to re-establish the need for good bookstores and good publisher reps. Does this sound strange? Not to me, more people may be reading in January/February 2011 than in a long time and I hope they are enjoying good books in whatever format they choose to read them. If readers enjoy what they are reading, they read more.

For March of this year, we have been working intensely on these two debut novelists, Téa Obreht and Karen Russell, both of whom are already receiving copious amounts of national praise. Lemurians loved reading both of these books. As a result of Toni and Liz’s work, we picked them for our First Editions Club and secured author visits with Karen Russell and Téa Obreht in late March. Lemurians could not even wait until Swamplandia came out; Kaycie and Zita were blogging about it in 2010. (Many thanks to Toni and Liz!)

Will more readers cause more excitement to be created about authors visiting Mississippi? As far as e-books go, at present Lemuria has no desire to sell e-books and may never, but who knows what the winds of change or what the future will bring.

However, I can assure you that Liz and the Lemuria staff worked hard last week to associate Random House through Lemuria with the goal of giving Jackson the best possible book selection. We strove to arrange prime author appearances (regional and national) for our local community and Mississippi. Enjoy reading and loving books. It’s a decent way to live.

The Bookstore Key Series on Changes in the Book Industry

Finding “Deep Time” in a Bookstore (March 8th) Reading The New Rules of Retail by Lewis & Dart (March 3) The Future Price of the Physical Book (Feb 18) Borders Declares Bankruptcy (Feb 16) How Great Things Happen at Lemuria (Feb 8th) The Jackson Area Book Market (Jan 25) What’s in Store for Local Bookselling Markets? (Jan 18) Selling Books Is a People Business (Jan 14) A Shift in Southern Bookselling? (Jan 13) The Changing Book Industry (Jan 11)

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Predictable Success by Les McKeown

Predictable Success breaks down the business journey. Beginning with the early struggles of a business, the fun of fast growth and early success, reaching a plateau at status quo. Hopefully, you don’t find yourself in a rut filled with growing problems and the final big question: Could this could be the end?

It’s not easy to clearly recall my early business inclinations 35 years ago. Struggles long past flash by mixed with memories of “light bulb” moments–but it’s just too long ago to remember it all.

Both my children started new businesses in 2010.

My daughter Saramel has partnered with an early stage art gallery called SCOOP while my son Austin has partnered to launch Mississippi’s first legal distillery Cathead Vodka. I started reading Predictable Success to help me be more aware in offering helpful advice–if I were asked.

To my surprise, midway through the book, I was put in a Lemuria trance. I began to relive and reflect, especially on the grinding “treadmill” and the haunting “Big Rut” stages my business has progressed in and out of. Readdressing these times could be very important, as it seems a hazardous journey is upon us now. Every decision seems important in the book business of 2011.

Nevertheless, this year could be a great time to start a business and follow your dream. Opportunities abound, and our country needs small business more than ever. The unknown is waiting and it seems change is taking place in every aspect of business.

Predictable Success gives a clear grasp of ways to figure your own business place and evolution helping you know what to look for. Being very clear, the author presents ideas and examples that hypnotize the reader to search out the flaws in their own work. Any new business person would benefit from reading about McKeown’s experience of predicting success and understanding problems.

As my industry changes, the 2011 rules of success no one seems to know. Big ideas of e-book mania appear catastrophic to real book readers. However, I see this as an opportunity to redefine Lemuria as a better bookstore by readdressing my traps of the past. Applying McKeown’s understanding as a tool, I will try to not make the same mistakes again.

Whether you are thinking of starting your own business or feel the overwhelming challenge of staying afloat in a thunderstorm of change, reading Predictable Success will shed light onto your path.

Increasing awareness as your business journeys through these stages is a constant challenge at every moment. With awareness, creativity has the chance to emerge, giving advice for adjustment at all business growth and decline stages.

Predictable Success: Getting Your Organization on the Growth Track–And Keeping It There by Les McKeown (Greenleaf, June 2010)

Bookstore Keys: The Jackson Area Book Market

For the first time in a long time, I felt like I was somewhat caught up on my work this past Saturday. After lunchtime traffic, I decided to check out Borders. In response to my Tuesday local market Bookstore Key blog, I thought I might start relaying my perceptions.

I don’t know much about the Borders national restructuring yet. However, I can make some observations about the present local business model.

When entering Borders, I was immediately greeted by a vanity author welcoming me to the store. She seemed determined to intercept all visitors. I’m not faulting the author but the store management. At times, I feel I’ve let Lemuria be taken advantage of by dominating-self-centered authors “hawking their books.” I’ve always considered this rude to my regular reader customers. So now, I promise we will do a better job of keeping this sales tactic under control within Lemuria.

Back to my analysis. In January, bookstore inventory is usually light (returns begin and inventory replacement can be cumbersome). However, it’s not too difficult to keep your prime picks and your customers main desires on hand.

At the end of December, Borders announced it was going to suspend payment to publishers of their owed bills. Some publishers responded by suspending book shipments. My impression of Borders inventory, as I walked around, was that it was very light. Knowing that analyzing publishers book representations in such a big store is difficult, I was still struck by the lack of dominating store presence by local market titles. The Help (Penguin) was in quantity. However, I did not see Bush or Zeus (Random House) stacked up in the front.

Trying to figure out which publishers were playing hard ball with Borders was also difficult, but I began to form inclinations. I suspect the wholesalers, Ingram in particular, are supplying Borders, demanding immediate payment. My guess is the withheld publisher payments are being used to buy negotiating time and channeling those funds to the wholesalers. Publishers are not being paid while wholesalers are?

Saturday at 6:30 on my way home from work, I browsed Barnes & Noble. It seems down scaling of the physical book inventory is well underway. Already, I see expanded children’s activity sections, larger product displays, puzzles and multiple sideline gimmicks. I don’t think I’m deceiving myself but it seems in a short month’s time since Christmas, the B & N transition to less real book inventory is well underway.

Please understand this observation is just a limited Saturday viewpoint on the local market. I can tell you with certainty, however, that we at Lemuria are more proud than ever of our standards. We have to started to make our real book selection better edited than it has ever been: from paperback to hardback to signed first edition. We are striving to be more interesting and surprising to our browser while adding increased value to the book purchase. We hope our hard work over the next few months defines our goal.

The Bookstore Key Series on Changes in the Book Industry

Finding “Deep Time” in a Bookstore (March 8th) Reading The New Rules of Retail by Lewis & Dart (March 3) The Future Price of the Physical Book (Feb 18) Borders Declares Bankruptcy (Feb 16) How Great Things Happen at Lemuria (Feb 8th) The Jackson Area Book Market (Jan 25) What’s in Store for Local Bookselling Markets? (Jan 18) Selling Books Is a People Business (Jan 14) A Shift in Southern Bookselling? (Jan 13) The Changing Book Industry (Jan 11)

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Bookstore Keys: What’s In Store For Local Bookselling Markets?

As I begin to grasp how much the book business is changing and contemplating how fast the change will come about, I’ve been pondering the future of Jackson’s local market, wondering what our book selling faceplate will become.

Lemuria in Highland Village, 1986

After 35 years and three locations all inside Jackson’s city limits, I’ve seen a lot of change. The Jackson malls of Northpark and Metrocenter had at one time five bookstores between them. Today neither of them has a bookstore. The big stores came to Jackson in the 90s–Books-a-Million across the street and Barnes and Noble on County Line–both of them very close to Lemuria. The 2000s were marked by a shift into the Jackson Metro area with Borders and Barnes & Nobles on the move. Metro area book selling has boomed while the local Jackson market has been drained.

Increased competition can be good for our desire to enhance business quality and performance. However, product shifting and an overall shrinking market make it difficult for customer growth in terms of increasing satisfaction.

We know we are in the midst of an intense change. We look into our crystal ball as we try to predict how all this change will play out for Jackson book buyers and Lemuria’s solid book readers.

Here are some questions we are asking ourselves:

1. Will Borders close or restructure itself into a new business model, de-emphasizing books as their main product and thus discouraging book browsing?

2. Will Barnes & Noble use all their square footage to build a great physical inventory and swamp their competition? Or will they diversify into marketing e-reading so strongly that they emphasize more department store type merchandise?

3. Will B & N and Borders come together to become a new dinosaur, merging into a new entity?

4. How many more nonbook items can Books-a-Million add to their square-footage? I’m sure some but how much more value will they add to their physical book inventory? Will Books-a-Million move outside Jackson and into the metro area?

As answers unfold to our questions, we will begin to decipher how our Lemuria will be altered. For 35 years we have been a Jackson institution, one for which I am proud and I hope my efforts represent my pride and desire for enhanced reading quality. For real book lovers, we are challenging ourselves to improve our service to you. Hard times are ahead and hard decisions will be made.

As we progress to Spring, we hope to share with you our interpretations of this ‘Big Swoop” of change. Our hope is for Lemuria to emerge from its challenges as a stronger institution for Jackson, a bookstore you can still be proud to bring “out-of-towners” to browse and enjoy, maybe in the future more than ever.

The Bookstore Key Series on Changes in the Book Industry

Finding “Deep Time” in a Bookstore (March 8th) Reading The New Rules of Retail by Lewis & Dart (March 3) The Future Price of the Physical Book (Feb 18) Borders Declares Bankruptcy (Feb 16) How Great Things Happen at Lemuria (Feb 8th) The Jackson Area Book Market (Jan 25) What’s in Store for Local Bookselling Markets? (Jan 18) Selling Books Is a People Business (Jan 14) A Shift in Southern Bookselling? (Jan 13) The Changing Book Industry (Jan 11)

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Practically Radical

Practically Radical: Not So Crazy Ways to Transform Your Company, Shake up Your Industry, and Challenge Yourself

by William C. Taylor

(Morrow, 2011)

In the mornings during this Christmas season, while working very hard, I read Practically Radical. I knew a wave was coming in my industry with the emerging e-reading devices. Book buying and book publishing appear to be going through a radical transformation.

While reflecting on Lemuria’s past, Radical has helped me build a distinctive point of view on how to begin building a plan for our future. With the present state of reading and e-reading, we want to emphasize that we are a book store.

Lemuria loves the physical book store, nothing against all the reading devices and gizmos (They have a place for some readers, some of the time.) However, Lemuria is a bookstore for physical book readers. With real bookselling, our roots, we want our readers to focus on the measure of our reading suggestions and performance.

Not every reader will want to continue as an independent book store patron. As reader’s go through change, we as booksellers must use our head and our heart to readdress the mindset of our readers, examine our standards as we try to fulfill more than ever your expectations.

From our bookselling staff, we want more bookselling originality to emerge. Using our past, we must emerge with a creative, progressive attitude, not forgetting the value–our heart–that we add to the system of bookselling. The change is here. Being independent is our difference. We are not about replication but individually expressing our sense of place in our community of Jackson and virtually through our blog.

For us, Lemuria is our state of mind. We know Lemuria is not for everyone, but for those who choose, we want to be part of your lives. As our competition is being redefined, we also want to redefine our work for the reader. While sustaining our performance, we want to engage our readers with passion and emotion about the books we read and support.

Reading Radical helped me to focus on crossing this new industry frontier. For anyone, in a small business needing a wake-up call, Practically Radical might be your alarm clock.

Beso the Donkey by Richard Jarrette

Beso the Donkey

Poems by Richard Jarrette

Michigan State University Press (2010)

If you are like me, you’ve often wondered why someone picked out a particular book to give to you as a gift. Also, if you are like me, your reading is very scheduled, organized, chosen, valued, and reserved for those precious times when you can relax and concentrate. Often when a foreign book enters your chosen realm, a first response can be: Why this book? I’m already stacked. How do I fit this book in?

I ask you to consider and ponder why this particular book and why now. Usually the giver has put some effort and thought as to why they think you would want to spend your time reading their gift. This exercise can be an interesting puzzle to solve. Receiving a book to read that has never crossed into your reading plain of desire can lead to a rewarding and bonding experience. A possible starting point for a new conversation adding to a larger and deeper friendship.

Recently, my old Lemurian bookseller pal Tom sent me an inscribed copy of Beso the Donkey. Upon receiving, I scanned the poems (not too intimidating); Read the wrapper blurbs (W. S. Merwin, James Hirschfield and Joseph Stroud: All poets whose books I have enjoyed); Critiqued the wrapper art and felt that Beso came for a reason. Reading in the midst of Christmas retail exhaustion, this little book has been very pleasant. I doubt if I ever would have looked at this book. It wasn’t part of Lemuria’s inventory and I didn’t know the poet. Beso has been refreshing.

My point is that when you receive a book this Christmas don’t be too quick to judge your interest level. Let the gift settle into your life figure out why it is within your reach and why now. I believe books come when they are supposed to–why and how I am not sure. However, usually there is a reason; Naturally, it just happens. A wonderful rewarding reading experience can be the intended gift.

The Anatomy of Stretching by Brad Walker

The Anatomy of Stretching

by Brad Walker

North Atlantic Books (2007)

Stretching is the process of placing particular parts of the body into a position that will lengthen the muscles and associated soft tissues.

Over 20 years ago, during the first karate kid era, my son Austin wanted to take karate. As a Pop always looking for physical activities to enjoy with Austin, I signed up, too. My sensei, Don Byington, started and ended each class with body stretching aimed at relaxation. From Don, I learned how to stretch and still enjoy my stretch routine today, almost every morning.

Walker’s book covers the anatomy and physiology behind stretching and flexibility. Exercises are indexed according to the part of the body being stretched and information on the targeted muscles. As we age, muscles and joints become stiffer and tighter, and stretching is the most effective way of developing and retaining muscles and tendons.

Seeing illustrations of each stretch and effect is interesting, informative and helpful in figuring out your own individual needs. Stretching gently while slowly relaxing our muscles make stretching more pleasurable and beneficial.

Waking up every morning with a positive frame of mind can be difficult, especially during intense periods of work or the pressures of the holiday season.  I’ve found stretching is my best way to start and end my morning workout. It helps me cope with stress and physical exhaustion.

I can truly say that most days I look forward to my stretches and can always say that I feel better when I am finished. My thanks goes to Don who years ago taught me this lifestyle habit which is now an integral part of my life.

Lemuria Reads Mississippians: William Goodman

SCOOP Studios Contemporary Art is having a show for William Goodman this weekend in Charleston, South Carolina. I have followed William’s art for some time now and have been surprised, amazed, and excited about his maturation as an artist. His work has been shown in galleries in Chicago, Washington, D.C., New Orleans, New York, and of course in his hometown Jackson. His inclusion in Mississippians acknowledges his bountiful creative and artistic skills.

William: bottom row, second from right

You might say that I am responsible for the early creative application of William’s skills. I coached him on baseball diamonds and soccer fields and remember well his expression of determination while swinging the bat or trying to score a goal. His athletic picture still hangs in OZ.

William’s opening at SCOOP, entitled “Smut and Paste”, is a highlight for me because the gallery is co-owned by my daughter, Saramel, who incidentally cheered for William from ballpark bleachers.

A rewarding aspect of growing older is watching how friendships from childhood evolve to share the common ground of adulthood. Caring bonds of youthful friendship evolving into business relationships. Who would have thought over 20 years ago that William’s mom, Nan, would be working as a bookseller at Lemuria and Saramel would be opening an art show for a Mississippi emerging artist to the art folk of South Carolina.

View more of William’s Art at his website enhancedmixture.com.

Real-Time Marketing and PR by David Meerman Scott

Real-Time Marketing and PR: How to Engage Your Market, Connect with Customers, and Create Products That Grow Your Business Now by David Meerman Scott

John Wiley Publishing (November 2010)

As we seem to be coming out of the tough last two years, it’s obvious that doing business will be different than before the recession. Marketing appears to be going through a major overhaul. The new rules are being formed in the present tense. Not only are our businesses changing rapidly, new customer habits are being formed daily with the increase of constant information access. Real-time marketing is about connecting with your customers and speeding up your marketing.

We know customers want immediate thoughtful information and response. They want quick recognition and satisfaction for their effort and action. Lemuria is trying to react immediately to help service your reading needs. With our Facebook and blog work, we are striving for more real time communication.

Most small businesses are not set up to respond to opportunities in real time, thus wasting customer reaction time. We are interested in using our web services to figure out how you are responding to Lemuria in the instant and reacting to your response.

Real-time marketing is a mindset we are trying to learn about. Scott’s very new book has given me many fresh ideas–more ways to enhance our Lemuria experience, and enlarging what we can do beyond the brick and mortar tools.

We are Jackson’s real bookstore; however, if you don’t live close by, we want to connect with you as if you had just walked into Lemuria to browse and talk books. We are striving to offer more convenience than we have ever been able to in the past.

Lemuria Reads Mississippians: Larry Brown

Around 25 years ago, I met Larry Brown. My pal and great bookseller, Richard Howarth, had mentioned to me that he had met a great reader though his store (the incomparably fine Square Books), who wanted to write. Soon there after, he introduced me to Larry Brown.

At a party on a front porch in Belhaven, one block from Ms. Welty’s house, I met and talked books with Larry. Common reading tastes was the immediate doorway to begin our friendship. Over the years, we shared many books together, our fondness for authors as diverse as Louis L’Amour to Cormac McCarthy. We were reading buddies.

A bookseller’s relationship with an author can grow to be very special over time using books and reading as a bridge. The labor of these two professions can emerge into a natural bond tied together through love and deep friendship.

As I think about Larry’s passing on this anniversary of his death, I feel the loss of this short writing life. No more Larry books to read or book talk to be had.

However, so very fondly I reflect on Larry and Richard and value knowing both and understanding the meaning and fullness of a bond through books.

Click here to see all of “Lemuria Reads Mississippians.”

Mississippians is available now. Purchase a copy online or call the bookstore 601/800.366.7619.

Neil White will be signing copies of Mississippians Friday, November 26th.

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